Mandalay Nails at G, 6432, 3611 West 5th Street, Oxnard, CA 93030

Contacts

Address:
G, 6432, 3611 West 5th Street, Oxnard, CA 93030
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Phone number:
+1 805-984-0233

Categories:
Establishment   Beauty salon  

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Reviews

• Anita Ferguson
  ★ ☆ ☆ ☆ ☆
  Buyer Beware!!! On 5/17/16 I went in to get a full set. There was no other customers there. The owners (Hanh Nguyen) wife sat down to do my nails. I asked if they could be done in clear or if that was just for natural nails with gel. She said that she can do this. She did all of my nails and as she's doing them another customer came in, I was then shuffled between the husband and the wife to have them completed. When Hanh looked at me nails and saw that she had done clear he shook his in a no manner and started speaking with a harsh tone in their native tongue, so I didn't understand them. (You can see where the tips start so no you can't do this, or at least she can't.)
  
  My nails were miss-shaped (she made them so that they where higher at the tip than at the base or at the center instead of going with the natural arch, some of them where flat on the sides, thicker on one side than the other, had ledges, etc I think you get the picture), had sharp area's, lumps, and clumps under the nail. Hanh kept filing them to try to get them shaped correctly. Finally he stopped and asked if I was happy. I told him no and that if this is what they do then I guessed that I would have to live with it. (this is after being there 2 hours) I left unhappy.
  
  That night 1-chiped really bad and 2-lifted I went back in the next morning. 5/18/16 The wife sat down with me and said she would fix them. Two more customers came in getting pedi and manicures, and wife started rushing with my nails to the point that she actually started filing my actual nail bed not the artificial nail and burnt the base, she kept stopping and asking if I was happy, I kept showing her what was wrong with them. She would start working on them again for just a couple of second's then stop and repeat are you happy. It was very apparent that she was trying to rush and get me out. The last time she asked. I again showed that nothing has changed and that I was leaving. I walked out the door looking at my nails shaking my head, honestly my nails looked like a beginner did them.
  
  The next evening again, 2 broke, and 3 started lifting. On 5/20/16 I called Hanh answered the phone. I explained what happened, I told him that I want them removed and that I want my money back. He told me NO that they fixed them and I was happy with them. I repeated that these new issues happened the night before and then told him that I was filing a complaint and calling my credit card.

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